Departments

This guide helps residents, property owners, business operators, and visitors find the right department for common county services in Escambia County. Whether the need involves permits, roads, public safety, animal services, waste disposal, parks, housing programs, transit, or records-related questions, the department list below is organized to make contact information easier to scan and use.

County Department Directory

Many public service questions are best handled by the department that manages the specific program or issue. For example, building-related questions may involve permitting, inspections, or development services, while neighborhood concerns may involve code enforcement, housing assistance, or safe neighborhood programs. The table below lists the available departments in alphabetical order with a practical description of the services each office generally supports.

Department names, services, and phone numbers may change. For emergencies, call 911. For time-sensitive matters, official requests, payments, legal deadlines, or urgent service needs, confirm details with the appropriate Escambia County office or official agency source.

Department Services Phone Number
Animal Control Animal-related complaints, stray animals, and enforcement support 850-595-0097
Animal Shelter Pet sheltering, animal intake, adoption-related services, and shelter operations 850-595-3075
Building Inspections Building inspection scheduling, construction compliance, and inspection questions 850-595-3550, 850-587-5770
Building Services Building services, construction-related support, and permit coordination 850-595-3550, 850-587-5770
Community Corrections Community-based corrections programs and supervision services 850-595-3100
Community Redevelopment Agency Redevelopment areas, community improvement projects, and neighborhood investment programs 850-595-3217
Corrections Correctional services, detention operations, and related public safety support 850-595-3107
County Administrator County administration, executive office matters, and county operations 850-595-4902
Development Services Development review, land use support, and growth-related services 850-595-3475
Emergency Management Emergency planning, disaster preparedness, and response coordination 850-471-6400
Emergency Medical Services Emergency medical response services and EMS operations 850-471-6400
Environmental Code Enforcement Environmental complaints, code violations, and enforcement concerns 850-595-1820
Extension Services Educational programs, agriculture, horticulture, and community outreach services 850-475-5230
Fire Rescue Fire protection, rescue services, and fire safety operations 850-475-5530
Geographic Information Systems (GIS) Mapping, geographic data, and location-based information services 850-595-4509
Jail Jail operations, inmate-related information, and detention facility support 850-436-9863
Library Services / West Florida Public Libraries Library programs, public library services, and patron assistance 850-436-5060
Mass Transit (ECAT) Bus service, public transportation, routes, and transit assistance 850-595-3228
Mosquito Control Mosquito control requests, treatment programs, and pest-related public health support 850-937-2188
Natural Resources Management Natural resource protection, conservation programs, and environmental stewardship 850-595-4988
Neighborhood & Human Services Neighborhood programs, human services support, and community assistance 850-595-3130
Neighborhood Enterprise Division (SHIP, CDBG) Housing assistance, community development programs, and grant-supported services 850-595-0022
Palafox Transfer Station Transfer station services and waste disposal assistance 850-937-2160
Parks and Recreation Parks, recreation programs, public facilities, and community recreation services 850-475-5220
Pensacola Beach Lifeguards Beach safety, lifeguard operations, and water safety information 850-932-7873
Pensacola Beach Public Works Beach-area public works, maintenance, and infrastructure services 850-932-5956
Perdido Landfill Landfill services, disposal questions, and waste facility operations 850-937-2160
Permitting Permit applications, building permits, and permit-related questions 850-595-3550
Planning & Zoning Zoning questions, planning review, land use guidance, and development standards 850-595-3475
Public Safety Public safety coordination, emergency services support, and response operations 850-471-6400
Public Works (Roads & Bridges) Road maintenance, bridge concerns, drainage, and infrastructure requests 850-494-5860
Safe Neighborhoods Neighborhood safety programs and community improvement support 850-595-1829
Transportation & Traffic Traffic operations, transportation planning, and roadway mobility concerns 850-595-3433
Veterans Services Veterans benefits guidance, claims assistance, and service-related support 850-595-2409
Waste Services Solid waste services, disposal programs, and waste facility information 850-937-2160
Water Quality & Land Management Water quality, land management, and environmental program support 850-595-3496
Youth Programs (Afterschool & Summer) Afterschool programs, summer programs, and youth activity support 850-595-3130

How to Choose the Right Department

Residents can usually save time by matching the issue to the department’s main service area before calling. Property improvement questions often begin with Permitting, Building Services, Building Inspections, Planning & Zoning, or Development Services. Road, bridge, drainage, traffic, and infrastructure matters are typically handled through Public Works or Transportation & Traffic.

For public health and safety needs, Emergency Management, Emergency Medical Services, Fire Rescue, Public Safety, Corrections, and Jail handle different parts of emergency response, detention, supervision, and public safety support. Animal-related concerns are separated between Animal Control and the Animal Shelter, depending on whether the issue involves enforcement, stray animals, sheltering, or pet services.

Community-focused needs may involve Neighborhood & Human Services, the Neighborhood Enterprise Division, Safe Neighborhoods, Community Redevelopment Agency, Parks and Recreation, Library Services, Veterans Services, or Youth Programs. These departments support quality-of-life services, public facilities, housing-related programs, recreation, and assistance for specific resident groups.

Common Service Areas Residents Search For

People often look for county departments when they need help with permits, inspections, code issues, waste disposal, transit, emergency planning, beach services, parks, animal concerns, or veteran support. Because several departments may sound similar, it helps to review the service description before calling. For example, Waste Services, Perdido Landfill, and Palafox Transfer Station all relate to waste handling, but each may serve a different role. Building Inspections, Building Services, and Permitting are also closely connected, but the exact need may determine which office is most appropriate.